Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We understand that a stuck garage door is an urgent issue that can disrupt your entire day. That's why we offer a 30-minute response time for emergency calls in our service area. For most common issues like broken springs, cable problems, or opener malfunctions, our skilled technicians can complete repairs within 1-2 hours of arrival. We stock our service vehicles with the most commonly needed parts, so we can often fix your door on the first visit without needing to order special components.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

There are several common reasons why garage doors get stuck. The most frequent causes include: broken torsion or extension springs (the #1 culprit), worn or damaged rollers that prevent smooth movement along the tracks, track misalignment caused by impact or settling, broken cables that work in tandem with your springs, opener motor failure or stripped gears, weather-related issues like ice buildup or expansion/contraction, and debris or obstructions in the track. Our technicians perform a thorough diagnostic to identify the exact cause before recommending the most cost-effective solution.

Question 3

Do you offer financing for new aluminum door installations?

Accepted Answer

Yes! We understand that a new garage door installation is a significant investment in your home. We offer flexible financing options to make it easier to get the door you want without the financial strain of paying everything upfront. We partner with several financing providers to offer competitive rates, and many of our customers qualify for 0% APR financing for 12 months on approved credit. Our team will walk you through all available options during your free estimate consultation, helping you find a payment plan that fits your budget. We also accept all major credit cards, checks, and cash.

Question 4

What brands of garage doors do you install and repair?

Accepted Answer

We work with all major garage door manufacturers including Clopay, Amarr, Wayne Dalton, CHI, and more. As a brand-authorized dealer for several manufacturers, we have access to the full range of residential and commercial garage door options.

Question 5

How long does garage door installation take?

Accepted Answer

A typical single garage door installation takes about 4-6 hours from start to finish. This includes removing your old door, installing the new door, setting up the opener, and programming your remotes. A double-wide door may take 6-8 hours.

Question 6

Do you offer warranties on your work?

Accepted Answer

Absolutely! Parts carry the manufacturer's warranty, and we offer a 2-year labor warranty on all our work. If something we installed or repaired fails within that period due to workmanship issues, we'll fix it at no additional cost.

Question 7

What's included in a garage door tune-up?

Accepted Answer

Our comprehensive tune-up includes a 25-point inspection covering every component of your garage door system. We lubricate all moving parts, check and adjust spring tension and door balance, inspect and tighten all hardware, test safety reversal systems, and more.

Question 8

How do I know if my garage door springs need replacement?

Accepted Answer

Warning signs include: the door won't open or feels extremely heavy, you hear a loud bang from the garage, there's a visible gap in the torsion spring, the door opens unevenly, or the opener strains to lift the door. Springs typically last 7-12 years with normal use.

Question 9

What should I do if my garage door won't close?

Accepted Answer

Start by checking the safety sensors at the bottom of the door frame. Make sure nothing is blocking the beam and that both sensors have illuminated LED lights. Clean the sensor lenses with a soft cloth. If the wall button works but the remote doesn't, try replacing the remote batteries.

Question 10

How can I make my garage door quieter?

Accepted Answer

Ensure all moving parts are properly lubricated — dry rollers and hinges are common noise culprits. Consider upgrading to nylon rollers, which are significantly quieter than metal ones. If you have a chain-drive opener, switching to a belt-drive model can dramatically reduce noise.

Frequently Asked Questions

Still Have Questions?

Ready to Get Started?